2012 - 13 - 14 - 15 - 2016
Terms and Conditions
Robin Alderson - www.luna-inspiration.com
1473 Avenue de Brulhois
N° Siret 510 470 115 0013
N° TVA FR 625 104 701 15
1.TERMS AND CONDITIONS.
These Terms and Conditions will apply when you access our website and use our online ordering service. They explain your rights and obligations. Please read them carefully. You may have other rights granted by law and these Terms and Conditions do not affect these except if the two are inconsistent. If this is the case then these Terms and Conditions will override any other rights which you may have, unless this is not permitted by law.
2. MAKING A PURCHASE.
We are not obliged to supply the goods to you until we have confirmed to you by e-mail that we have both accepted your order and that it has been dispatched.
No contract will exist between us until we have dispatched the goods.
You shall not own the goods until we receive payment in full and cleared funds from you.
Prices are checked regulary.All goods are sold subject to availability and prices of products may change from time to time. We also reserve the right to change the price of any item on the website where that item has been priced incorrectly.
All prices are in EUROS.
We take every reasonable care to ensure that product descriptions, measurements and specifications are accurate but there may be variations between these and the goods supplied.
To the extent permitted by law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the content of this website. We shall not be liable to you for any loss or damage which may arise from the use of any of the content of this website.
All payments must be made at the time of placing the order by debit or credit card. We work with Paypal. If we are unable to accept your order then we shall refund to your payment by banktransfer or cheque.
We aim to deliver goods to you within the time indicated by us in our acceptance but we cannot give an exact delivery date and any delivery date is merely an indication of the delivery timescale. We may also deliver the goods in several consignments but if we do this we will not charge you any extra for delivery. If we have not delivered the goods within 30 days of the date given in our acceptance then you may at your option cancel the contract and we will refund any money paid by you. This will be your sole remedy and we shall have no further liability to youIn the event that we are unable to deliver the goods to you within 30 days of the date given in our acceptance due to stock unavailability or other difficulties beyond our control we may at our option cancel the contract and we will refund any money paid by you. This will be your sole remedy and we shall have no further liability to you.
Items that are returned to us due to a manufacturing fault will be examined by us, and if faulty, returned to our supplier and exchanged for a replacement item.
You must inform us within three days of receipt of your goods using our contact page email form of the problem and we will contact you immediately to discuss the situation with you. Please remember the goods you are returning must meet the following conditions:
Must not have been worn
Still in new condition
Complete in original packaging
Include original tags and labels
Must not be a personalised garment
The replacement goods will be sent to you free of any shipping charges. Any carriage costs incurred by the customer on returning the faulty goods will be reimbursed in full, providing the item can be verified as faulty.
Delivery within France Metropolitan can vary in some locations. If you are considering placing an order that requires a delivery outside France Metropolitan please contact us. Shipping methods can vary depending on your part of the world, however we only use reputable companies such as: La Poste, Collisimo etc. On very rare occasions parcels may take a little longer to arrive due to harsh weather and other unforeseen circumstances, we ask for patience in these times & assure you we will endeavour to get your items to you as soon as possible.
You are responsible for maintaining the confidentiality of your account details, including passwords. We shall not be liable to you for any loss occurring as a result of failure by you to maintain the security of this information.
10. DAMAGE TO COMPUTERS.
We shall not be liable to you for any loss or damage which may arise to computer equipment as a result of using this website or any websites accessible through it.
We are committed to protecting the privacy of our site visitors and customers and treat all your Personal Information as confidential, though we do reserve the right to disclose this information in specific circumstances as described in these Terms and Conditions. We confirm that any Personal Information that you provide to us is held in accordance with France Data Protection legislation.Your Personal Information may be disclosed to third parties who assist us in processing your order. We require all such third parties to treat your Personal Information as confidential and to comply with all applicable France Data Protection legislation.You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
12. OWNERSHIP AND INTELLECTUAL PROPERTY.
All rights, including copyright, in this website are owned by or licensed to Luna-inspiration. You may store, print and display the content provided solely for your own personal non-commercial use. You are not permitted to use any such content in whole or in part in connection with any business or commercial enterprise.
13. GENERAL INDEMNITY.
You agree to indemnify us fully from any and all claims, liabilities, damages, costs and expenses (including legal fees) arising from your breach of these Terms and Conditions.
14. ENTIRE AGREEMENT.
These terms and conditions constitute the entire agreement between the parties and supersede all previous agreements between us.
15. GENERAL INFORMATION.
We advise you to print a copy of these Terms and Conditions and your order for your information in the future, as we may not necessarily keep a copy of these.Any contract between us shall be governed by French law and the courts of France shall have exclusive jurisdiction over any dispute.